Privacy Policy

Effective Date: 26 May 2026

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1. Who We Are

High Onn Holiday Park operates this website and is committed to protecting your privacy in accordance with UK GDPR, the Data Protection Act 2018, and PECR.

Contact Details
High Onn Holiday Park
High Onn, Church Eaton, Stafford, ST20 0AX
Email: enquiries@highonnholidaypark.co.uk
Telephone: 01785 556189
Website: https://www.highonnholidaypark.co.uk

2. Information We Collect

• Name
• Email address
• Telephone number
• Postal address
• Booking and reservation details
• Payment information
• Vehicle or accommodation details
• IP address
• Device and browser information
• Website usage data

3. How We Use Your Information

• Process bookings and reservations
• Respond to enquiries
• Manage customer stays
• Process payments securely
• Improve website performance
• Comply with legal obligations
• Prevent fraud or misuse

4. Legal Basis for Processing

We process personal data under contractual necessity, legal obligations, legitimate interests, and consent.

5. Third-Party Services

We use trusted providers including Google Analytics, Stripe, Pitchup.com, VikBooking, e4jConnect, Airbnb, and Campsites.co.uk.

6. Cookies

We use essential, analytics, and booking cookies. Non-essential cookies are only activated with consent.

7. Sharing Your Data

We do not sell personal data. We may share it with payment processors, booking platforms, hosting providers, and legal authorities when required.

8. Data Retention

We retain personal data only as long as necessary for bookings, legal compliance, and business operations.

9. Your Rights

You may request access, correction, deletion, restriction, or transfer of your data. You may also withdraw consent at any time.

You can complain to the UK ICO: https://ico.org.uk

10. Security

We take reasonable technical and organisational measures to protect your personal data.

11. Updates

We may update this Privacy Policy from time to time. Updates will appear on this page.